Android Crashing?

bug

#1

As soon as I launch the android app, it shows me the screen for 10s and then it crashes! Just got the babies down and ready to start a workout! Khaaaaaan!

Galaxy S6 running Android 7. Trainerroad v 2018.46.0.86265


#2

I’m so sorry to hear that. The first thing I would suggest is closing out all non-essential background applications. This will ensure that the TrainerRoad App has enough power to handle all the functions required by the app.

If you continue to have crashing issues, I would recommend reaching out to our Support Team at support@trainerroad.com. They will be able to look into your log files and help you troubleshoot further.


#3

Thanks. I have tried that to no avail. I was hoping someone else might have been seeing it and have a tip lol. I’ll reach out to support.