Ant+ not available


#1

This past week I opened a workout in TrainerRoad. I instantly received an error message telling me to pair devices that ant+ is not available. When I clicked on my Wahoo SC sensor it gave me speed and cadence and said it was paired. When I returned to the workout it gave me no power. As a result, I’m unable to perform workouts on TR. I changed the battery in my sensor and adjusted the magnet position. Since I’m getting cadence and speed, I know it’s not the sensor. Does anyone have any ideas why I’m not getting any power data?


#2

Do you have garmin express or anything like that running?


#3

I’m not running anything on my phone during workouts other than pandora radio.


#4

Ah okay, didn’t realise from the original post that you were using a phone. I’m out of ideas.


#5

I’m really unsure as well. Hopefully support will get back with me soon. Thanks.


#6

They’ve always gotten back to me really promptly. If you haven’t already, check your spam to make sure it hasn’t gone in there.