Hi all - Mike here from Avio (hence the name)
We’ve read through each and every comment and reply to comments on here and on other threads too and seen that we do seem to have a batch issue and we’re pretty sure it’s to do with power management (battery stuff).
In concentrating on solving this issue we’d like a little more info on the problems you’re having (more the environmental setup and battery setup)
A few questions to which the answers are proving useful if you can helpl:
-What state is the battery in when you’re getting these consistently (20/30w) differences?
-Have you changed the battery and did it sort the problem, if not what happened?
-If you have access to the app - what the the unloaded Force number tell you?
-Some of you have a Factory fitted PowerSense and have attempted to Calibrate the pre-calibrated unit yourself (apart from probably/definitely causing an accuracy issue) can you go though and check the 10kg loaded figure your getting? then check the ACTUAL weight of your device? Got any scales?
We need to you to be happy with your purchase - The 6 of us are genuine about this and not just some shysters trying to sell you stuff.
Help us get on top of this please.