IOS iPAD Pro / Mobile not posting rides to Strava

workout-sync
ios-app

#1

I have just upgraded my iPAD so i can use bluetooth with my new Elite Turbo, ( ihave used PC and ant+ successfully for some time) so I did an “Intro workout” just to check things… all was fine in TR, however the ride has not posted to either Garmin or Strava, i have tried the re-synch a few times no updates coming through… i stress all is fine with how i have used TR previously (all permissions and health data share setup), so is this another variant of an issue on IOS versus Windows apps ?.. anyone else have this ?


#2

There was a problem in the TrainerRoad cloud on Wednesday evening. I filed a support ticket and they fixed my workout on Thursday morning, and it synced to Garmin Connect, Strava, etc.


#3

Would you mind reporting this issue to our Support Team at support@trainerroad.com? We have been having some issues with Ride Sync recently, so if any issues remain we certainly want to hear about it.

Cheers!


#4

I ave reported, awaiting feedback, thanks