Wanted to bring the attention to an often overlooked part of the crew and those that often have to deal with other people’s frustration - TR’s support team. My tickets have been answered with genuine friendliness and I felt an honest interest in TR’s customers.
Before I signed up I had a question about plan customisation to which I got an elaborate and informative answer and any question after was same great experience. Response time has been a bit slow but I wouldn’t trade it with a fast machine-generated response.
Thanks for being there and helping everyone along!