PowerTap G3 hub gone dark on me


#1

My trusty G3 hub has disappeared. My phone doesn’t recognize it, my wahoo can’t find it, my Garmin doesn’t even have its number anymore. The battery was showing about 60% two weekends ago. I’m going to change that out tomorrow, but has anyone else ran into this with PowerTap?


#2

That sounds like what my C1 would do when the battery died completely. Just fell off the face of the earth. The C1 had an indicator light that I could watch for to verify that it was dead.

On the subject of batteries - from what I understand, you can’t really trust a battery indication for replaceable batteries. There’s too much varience in quality for Powertap or anyone else to know how much power is really left in them.


#3

Had a similiar issue after about a year with mine but my hub only had the ant+ cap. Replacing battery didnt work. Had to send it in under warranty. They replaced it with the ant+/Bluetooth cap. Has Worked fine since


#4

Yes, swap the battery out. My G3 dies on me suddenly every time.


#5

Yup, it was battery. Put a new battery in and it reads at 69%. I think I’ll start marking my training peaks calendars when I change batteries and plan on doing that every six months.


#6

In the Devices section of the TR mobile app, you can see the listed battery level. I know it works for my BLE enabled versions. I think I also checked my ANT+ PT hub too.

I am pretty sure that you can check on them that way and know quickly if you should replace them.


#7

This is actually where things went south! I typically check battery levels when I calibrate, and it indicated it was fine prior to dying. Then with a fresh battery, it’s showinf 70% now. So take it with a grain of salt!


#8

Oh, interesting.