TR Workouts not reporting speed or distance to Strava, even with a speed sensor



The last block of workouts I’ve done on TR are not reporting speed or distance to Strava. Anyone having the same issue? I know that the two metrics are irrelevant when it comes to indoor workouts, but I still like to track them.


Hey Juan!

I would double check that your speed sensor is reporting speed properly. It is pretty common for the magnets to get jostled, leading to a lack of speed readings. To check that everything is set up properly:

  1. Go to your Devices Tab
  2. Ensure that your Speed Sensor is paired
  3. Pedal your bike to get the back wheel moving
  4. You should see a speed show up on the Speed/Cadence tile
  • If the Speed Reads as 0, the sensor is paired properly, but the magnet is not registering with the sensor
  • If the Speeds reads as an actual speed, but you still receive a “0” distance in Strava, then you may need to reach out to our Support Team. They can be reached at and they will be happy to help you sort out this issue :slight_smile:



Thank you for the reply, I will try the recommended fix.